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January 20, 2023
Question

I noticed that the payroll deduction on quickbooks is different than the Canadian government payroll calculator. Shouldn't the deductions be the same?

  • January 20, 2023
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1 reply

January 20, 2023

Hi CHWG,

 

Welcome to Community!  QuickBooks Online Payroll is automatically updated in accordance to government guidelines.  It's essential that the calculations are accurately recorded in your books.  In this situation, I recommend contacting us outside of Community.  Our Customer Care team will have the ability to review this unexpected behavior and look further from our end, so you're able to accomplish your QuickBooks Online Payroll goals with peace of mind!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Feel free to reach back out if you have any other questions.  We'd be happy to help!