I paid employee by e-transfer prior to payroll set up. I have now submitted the payroll for these payments. What do I do with the e-transfer payments in banking?

Hi there sieraaamp

Making sure entries are of the same value as the real transactions is an important step to make sure your books are correct. QuickBooks Online's bank feeds help you with that by importing transactions for you to match. I can assist you with matching in QuickBooks.

One thing to make sure is that the amount of your net pay for each cheque in the payroll system is the exact same amount as the in your bank feed, as a different amount will not be able to be matched. Another step to make sure is that the bank account associated to the pay cheques is the same bank account that is associated to your bank feeds. You can check this by navigating to the Payroll tab and selecting Paycheque list. Click on the amount of Net Pay of a cheque you want to verify, and you'll be able to see the bank account it affects in the Paid from section.

If the amount and bank account are correct, you should be able to match. Navigate to the Banking tab and find a cheque you want to match. If no match is automatically found, click on the Description of the transaction to open up a small menu below it and select Find match. Set up the date range to include the date of your cheque in the payroll system and select it to match.

If the amount or bank account don't match what you see in the banking tab, I recommend contacting our support team, as they will be able to securely verify your account to see the transactions with you and help assist you in editing those paycheques or give you further steps. You can reach them by one of the following ways:

Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. 
Social Media: Facebook, Twitter, and Instagram.

I hope these steps help you get those transactions accounted for in your bank feed. If you have any more questions, feel free to reach out here.