I set up direct deposit and my employees did not get paid. How do I trouble shoot direct deposit?

Hi there, 

Running payroll with QuickBooks Online is a great way to streamline your bookkeeping and stay organized. Direct deposit makes things even easier, as your employees can receive their funds with the click of a button! If your employees weren't paid this pay period, I'll point you in the right direction to find out why. 

This is an account-specific question which may involve personal information and secure details. I want to ensure you're given the help you need to get to the bottom of this. Please reach out to our tech support team here. Our agents can help troubleshoot this issue with you in real time, so you can get back on track and run payroll to get your employees paid. 

Feel free to reach out if you have further questions. Have a nice day.