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May 23, 2024
Question

I submitted my first payroll, I have the employee set-up as direct deposit how do I confirm it went through as direct deposit and how many days does it take to deposit

  • May 23, 2024
  • 1 reply
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1 reply

May 23, 2024

Hello, info-affinity-cl. 

 

I appreciate you turning to the Community for support. I'd be happy to provide some information regarding Payroll Direct deposit. 

 

Im pleased to see you've decided to use our Payroll feature! Using the Direct deposit option can help ensure you're employees are receiving their hard earned pay. If you select this method from the drop down arrow, your employees will receive their pays deposited in their account. You can verify this by heading to "Payroll" then click on "Paycheque list", you should see it as Direct deposit. I recommend taking a look at this article as it will provide more information about direct deposit times. 

 

If you would like to have one of our agents verify that direct deposit was successful, you'll need to reach out them by following these steps:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

 

Feel free to reach back out if you have any other questions.