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March 10, 2023
Question

I submitted my payroll, however one of my employees bank had changed without notice. How do I fix this and resubmit in Quickbooks?

  • March 10, 2023
  • 1 reply
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1 reply

March 10, 2023

Hi hjgonzalez-outlo,

 

Welcome to Community!  It's important that you're able to edit employee information to ensure it's accurate and up to date .  QuickBooks Online Payroll simplifies the process, so you can pay your staff with confidence.  I'd be glad to assist!

 

If you've just completed the payroll process, you can delete it.  Here's how;

 

1. From the left menu, open Payroll and then Employees

2. Select Paycheque list, located under Run payroll

3. Delete the paycheques as you see necessary

 

Follow these steps to edit the employee bank account;

 

1. From the left menu, open Payroll and then Employees

2. Select the employee name

3. Hit Edit for the Payment method section

4. Make the necessary changes and hit Save

You're ready to Run payroll!

 

If you pay your staff with Direct Deposit and don't see the option to delete the paycheque, you'll need to pay the employee with a paper cheque or e-transfer, at this time.

 

Please don't hesitate to contact us if you require additional assistance.  We'd love the opportunity to work with you directly and ensure your QuickBooks Online Payroll is a success!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Feel free to reach out, anytime you have questions or concerns.  We're always happy to help!