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projektflooring-
January 13, 2023
Question

I tried to delete a DD payroll check that was returned because an employee failed to notify me of a change in banking info.

  • January 13, 2023
  • 1 reply
  • 0 views
When I attempted to delete the paycheck I received the following error code: Sorry, you can't delete direct deposit (DD) pay cheques that have already been processed by our Automated Payment System.  

How do I proceed?

1 reply

A
AdminAndrea
May 25, 2023

Direct deposit entries cannot be deleted in QBO.  If the money was returned to your bank you will need to do a Journal Entry to "reverse" the original entry.  You can then do a new pay cheque to the employee.  

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