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September 20, 2020
Question

I've completed a "Run Payroll" function, but now realize that I made a mistake and need to adjust the hours. How do I cancel or edit the payroll?

  • September 20, 2020
  • 1 reply
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1 reply

September 21, 2020

Hi there darryl-fundmore,

 

QuickBooks Online's Payroll modules can help keep things simple when it comes to managing your payroll alongside your business's books. I know pay runs can be a time sensitive issue, so I want to ensure that you're able to make the corrections to the hours as quickly as possible.

 

When it comes to Payroll and making corrections in that part of the program, there are many factors to consider, such as which Payroll module you're using and whether or not you're using the direct deposit feature. With that in mind, it's helpful to know these details before guiding you through any steps to correct the payroll, just to make sure that things continue to line up as they should.

 

This is where our support teams can step in to help. QuickBooks Online agents are trained and have the tools to help you find the best way to make changes as you need. I encourage you to reach out to them using one of the options below.

 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

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Wishing you the best with this!