I’ve just noticed that all of our May 2020 Payroll has been deleted as well as the payroll tax payment. How do I get this back?

Hi user32033, 

Running your Payroll with QuickBooks Online is a great way to streamline your bookkeeping and stay organized. It's essential that you're able to see a record of past pay runs, as well as tax payments. I'd be happy to point you in the right direction to get this resolved. 

First, it's important to rule out the possibility that this has been caused by a bug in your browser. Things like stored cache and cookies can cause loading or latency issues, resulting in missing information. Clear them from your browser to give it a fresh start. 

If you're still experiencing the same issue, try using an Incognito window in Google Chrome. Alternatively, try using a different browser.

If the issue persists, I'd suggest reaching out to our tech support team directly. It's important that an agent can take a deeper dive into what's happening with your account, and they'll be able to review the back-end information.

I hope this helps.

Take care.