If i follow the instructions to "make an employee in-active" help instuct me to select the drop-down menu beside the "edit", but there is no drop down menu?

Hi susan87, 

Making an employee inactive is an essential step when one of your team members leaves the company. This is necessary if you need to issue an ROE for instance. Following along with step-by-step instructions is very helpful, but sometimes it's beneficial to also see a visual representation of where you need to go in order to get the task done. 

I'll help walk you through the steps and show you just where to look if you're having trouble finding the drop-down menu. 

Here's the steps again so you can follow along: 

1. Click the Employees tab (some QBO accounts may be displaying this as the new "Payroll" tab). 

2. Click the employee from the list. 

3. Click the small pencil icon next to Employment (located on the right-hand side).

4. Click the Status drop-down and make your selection (see screenshot below).

5. Click Done.

That's all there is to it. I hope this helps get you back on track. If you're still having trouble navigating your account and you'd like further assistance, please don't hesitate to reach out to our tech support team. 

Cheers.