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R
Risho
July 24, 2022
Question

If I subscribe to payroll and stop using it for one or more months, am I charged the $20 anyways, just not the $4 per employee?

  • July 24, 2022
  • 1 reply
  • 0 views
Client is paying monthly and will start payroll soon, but payroll may not be consistently or monthly

1 reply

J
JamesM4
July 25, 2022

Hello Risho,

 

QuickBooks Payroll offers the tools and the resources that make it simple for you to manage your payroll. It's great to have you connect with us here for more info about the payroll subscription. Rest assured, I'll be happy to point you in the right direction so you can get back to doing what you love. 

 

The payroll module is a monthly subscription and this means that you'll be paying the $20/month regardless you use the payroll or not. This pricing model is similar to your regular QuickBooks subscription as you still get charged since you've signed up for a monthly subscription.  You can learn more about the payroll module using this link here. 

 

In the meantime, let me know if you have any other questions, I'm here to help you achieve your QuickBooks goals. 

A
atins
January 29, 2023

We have no more employees as of January 2023. How to stop payroll subscription?

T
Trish_T
January 30, 2023

Hi atins,

 

Thanks for joining us here.  QuickBooks Online Payroll understands that things happen and action needs to be taken accordingly.  You can cancel your payroll subscription directly within your QuickBooks product.  I'd be glad to help!

 

Prior to cancelling QuickBooks Online Payroll, it's important to note that you'll have 'read only' access, for one year from the cancellation date and you can re-subscribe within the one year window, to pick up where you left off.  

 

Here's how to cancel QuickBooks Online Payroll; 

 

1. Log into your account as the Primary Admin

2. Go to Settings ⚙ and select Account and settings

3. Open Billing & subscription

4. In the Payroll section, hit Cancel

5. Select Continue and complete the short survey, then select Cancel Payroll Service.

 

Please don't hesitate to reach back out if you have other questions.  We're always glad to assist!

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