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July 29, 2019
Question

If the employee lives in one province (BC) but works in another...why does quickbooks think the address is wrong when I am adding him as a new employee

  • July 29, 2019
  • 2 replies
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2 replies

July 29, 2019

Hi info362,

 

Thanks for reaching out. I'd be happy to share information that'll help with setting up an employee's address. 

 

To by-pass the error message you're getting, you'll need to update your work location through your payroll settings. Here are the steps to do this: 

 

  1.     Select the Gear icon on the Toolbar, then Payroll Settings.
  2.     Select Locations.
  3.     Choose Add location.
  4.     Type in the Location name, Address and Phone number.
  5.     Select Save.  

  

After you've set up new work locations you can assign employees to them:

  1.     From the left menu, select Employees.
  2.     Add a new employee or edit an existing employee from the list.
  3.     Select the Employment tab.
  4.     From the Location drop-down (in the Job info section), select the employee's work location.
  5.     Select Save.

Now you're able to set up multiple work locations and assign employees to them. Let me know if you're run into the same issue after following the steps above. I'll be on standby. 

July 29, 2019

Make sure you put the 'work location' in on the employment tab.  You can have an employee with a home address in one province and a work location in another province.