If the pay rate times vacation hours did not match the available vacation amount on the payroll page, which should i use to pay the vacation fee when people leave?

Hi Danny16

Vacation is accrued during payment of payroll, so that if someone receives successive raises over time, their vacation accrual remains the same.  Thus if someone had several hours accrued over the course of several raises that would account for your situation.  You are only required to pay out the accrued amount.

Hello Danny16,

I love your attention to detail with your payroll calculations in QuickBooks Online. Having an eye for these kinds of things helps keep things smooth sailing moving forward, and I'd be happy to add some further clarity to this situation.

What @LeithG mentions about paying based on the amount you're seeing instead of the hours is correct. In QuickBooks Online Payroll, the amount is the more accurate of the two, and the hours being the way they are could be for a number of reasons, including changes in pay rates or even the policy set up for the employee. If you'd like to verify the vacation policy is correct, feel free to do so by navigating to Payroll, then selecting the employee name from the Employees tab, then Edit employee.

I've got a couple of articles here that go over vacation accrual in QuickBooks Online Payroll if you'd like to check them out.

• Vacation accrual FAQ

• Accrue vacation in Payroll

These articles highlight details about how the program handles these policies and provides steps on how to manage vacation accrual and payout. Feel free to give them a read!

If you have questions or concerns about how things are looking for vacation in Payroll, I recommend connecting with a member of our support team to discuss your situation in detail. The member of our team will be able to review what you've entered with you to make sure everything is as you need it to be. Here's how to reach us.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Wishing you the best!