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January 29, 2020
Question

Im Trying to Register my employee with Direct deposit. Enter banking information. I keep getting a mesage stating The city, Province and postal dont match?

  • January 29, 2020
  • 1 reply
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1 reply

AddieC
January 29, 2020

Hello, 

 

Setting up direct deposit for payroll in QuickBooks Online is an awesome way to get your employees paid quickly and easily. Having the option to streamline your bookkeeping is what QBO is all about, and I want to make sure you're able to make the most of the payroll program. I'll help you sort this out. 


QuickBooks Online registers addresses based on Google. In order to ensure your address matches what QuickBooks has, enter your street address into Google, then copy/paste the address directly from the search results. This typically helps resolve issues of non-matching addresses in QuickBooks. 

 

If you're still running into issues with your address, please reach out to our tech support team. It's important that our agents take a closer look to see what may be happening in order for you to complete the direct deposit setup.

 

Cheers.