Is there a bug with the option to enter Ontario payroll tax? When I click on it, it says "WSIB" info, and won't allow a date to be entered.

Thanks for joining the community and for letting us help you with this payroll concern, @william-mcevoy.

I want to ensure this is resolved for you. For now, try to open your account in a private web browser and check if it allows you to do it from there. Unexpected issues with the features in QuickBooks, like payroll, are sometimes associated with the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.

Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If the problem doesn't come up, clear the cache to resolve browser issues in QBO. You can also use a different browser and see if the issue persists there.

However, if you're getting the same issue, you can reach out directly to our support team to verify this. Our team are available from Mon-Fri 8 AM - 9 PM ET and Sat 9 AM - 6 PM ET.

Here's how to contact us:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Enter your query in Type something field.
4. Select Contact Us.
5. Enter your concern, then select Continue.
6. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You can also contact us through Chat. Use this QuickBooks Payroll link.

Please visit us anytime for any updates about this payroll concern. I'll be more than happy to walk you through the processes in the program and help you further with this employee set up topic.