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February 22, 2020
Question

Last night a Qb Tech set up payroll run for me but the earliest pay period is 8-31-19. I need to do payroll run from Jan 1-31-19. Where do I go to change the date?

  • February 22, 2020
  • 1 reply
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1 reply

February 24, 2020

Hi janetmooresemail,

 

I'm glad to see you're taking full history of our payroll systems to keep a detailed history of your company's records. Entering accurate information about your payroll ensures you'll always have access when you need it, and unlocks some powerful reporting to provide you with additional insight. To ensure we always use the correct tax tables in our calculations, the system allows you to select pay periods up to 6 months in the past. For assistance in making changes to an earlier period, please choose one of the methods below to reach out to one of our payroll specialists. They'll be able to take a look at your account to better determine how to approach this. 

 

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Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Don't be afraid to get in touch! I want to make sure your payroll keeps running smoothly.