My basic payroll wont turn on

Good day, @Jason181.

Let me help activate your payroll easily. As long as you have your payroll service key, just follow these simple steps on your QuickBooks:

1. From the Employees menu, select Payroll, and select Enter Service Key.
2. If you have an existing payroll subscription, you are prompted to specify if you want to add this file to your payroll subscription.
   Select Skip to go to the Service Key window, or Add File to add this file to an existing Payroll subscription.
3. Select Add.
4. Enter the service key, and select Next. A confirmation message appears.
5. Select Finish.

You can also refer to this article for more information: Activate QuickBooks Desktop Payroll.

If you're still unable to activate payroll, I'd suggest reaching out to our Payroll Specialist so they can help activate your subscription in no time. 

For more related payroll references, please feel free to visit our Help Site. Keep me posted if you have other questions. I'm here to help.