My client has an outstanding payroll tax balance from 2017 in QBO, but she paid it a long time ago. How do I mark it as paid if that year is already closed?

Hi there,

You've reached the right place for help. Don't worry, I'll show you how to record a payroll tax balance from prior tax period. 

In QuickBooks Online Payroll, you can record a payroll tax payment you made outside of Quickbooks (if you physically mailed it in, for example) that still appears due or from a prior tax period.

For a payroll tax from a prior tax period

Here's how to record a tax payment for a prior tax period (for a tax that no longer appears in the list of due taxes):

1. From the left menu, select Taxes.
2. Select Payroll Tax.
3. Select Enter Prior Tax History.
4. Select Add Payment.
5. Enter the required payment information.
6. Select Ok. 

To verify that your tax payment was recorded:

1. From the left menu select Reports, then select All Reports.
2. Select Manage Payroll.
3. Select the Payroll Tax Payments report.
4. Confirm that the tax payment was recorded

Now you know how to record payroll tax payments. If you need help with anything else, don't hesitate to reach out. I'm here to assist. :) 

Otherwise, have a great weekend!