My client's QBO file is deleted without notice.. anyone else?

How did you know the file is deleted? Afaik, they only remove a cancelled account after 365 days.

Hi shelly15. It's vital you know why the QBO file was deleted and I'll be happy to assist. Before we get started, I'd like to make sure we're both on the same page with this. Were you able to the support you need with this?