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October 6, 2023
Question

My clients payroll remittance is coming out too early, how do i change it

  • October 6, 2023
  • 1 reply
  • 0 views
I got the email of the withdrawal but it has the wrong dates I cannot delete or modify - yet support is closed

1 reply

October 6, 2023

Hi jessica0729,

 

Welcome to Community!  It's great to hear that your client is set up for e-pay with QuickBooks Online Payroll.  It's important that the payments are recorded accurately.  In this situation, I recommend contacting us outside of Community.  Our payroll specialists will have the ability to make the necessary corrections on your behalf and ensure your payments are accurate moving forward.

 

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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