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June 1, 2022
Question

My CPP is calculating much higher than the PDOC that I have been using. Is there a way to adjust this?

  • June 1, 2022
  • 1 reply
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1 reply

June 1, 2022

Hi lisawood,

 

It's nice to see you in Community.  Welcome!  It's important that your payroll calculations are accurate and aligned with government guidelines.  QuickBooks Online has the versatility you need when situations arise.  I'll be happy to help!

 

Here's how to manually adjust the CPP;

 

1. Open Payroll from the left menu and then Employees

2. Select Run payroll

3. Click on the Edit ✎ to the right of the employee

4. Scroll down to Employee taxes

5. Enter the amount

6. Hit Done to save

Here's a helpful guide for your reference.

 

Should you require additional assistance, please feel free to contact us.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Let us know if you have other questions.  We're here for you!