My employees can't seem to use the Workforce links they were sent. "We can't find your company in our system. Let your employer know to reach out to us for help."

Hi there, 

Payroll is an essential part of your business. QuickBooks offers the Workforce feature which gives your staff the flexibility to access their pay stubs online. 

Since QuickBooks is easy to navigate, it's important to make sure Workforce is setup correctly. I encourage you to reference the answer to this Community question here for more information on inviting your employees to workforce. Your staff can access their accept the Workforce invitation by following this article here. 

If your staff is still ha, I recommend clearing cache and cookies on your browser. Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. 

Give this a try and if that doesn't clear up the error, I recommend reaching out to our support team using this link here.