& Need help to fix box T,

Hello hszetchancho,

I know the important role these new fields on T4s play for tracking income during the initial periods of the pandemic in Canada. A part of that role is having accurate information populating in the fields, and I want to make sure that you are able to determine the steps to fix them as you need.

QuickBooks Online keeps things simple when it comes to fields 57-60 on T4s: not only do the fields exist, but they also auto-populate based on the information from your pay runs. The program doesn't, however, populate any data that was entered through historical payroll if you started with QuickBooks Online Payroll partway through the year. If that fits your situation, I recommend manually completing the T4s outside of the program to ensure that you have all of the data you need. For your reference, here's our article about T4s: How to prepare T4 slips and summary

If that's not your situation and there's something else you need help with fixing concerning those boxes, I encourage you to reach out to the QuickBooks Online support team using one of the following methods. This will give you the chance to explain your situation in detail to a member of our team, who can also review your account details with you, to ensure that you have the right direction for your situation.

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9a.m. and 8 p.m. ET.

Wishing you the best with this!