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May 24, 2019
Question

Net pay entry goes to Direct Deposit Payable then cleared to Cash on Hand. How do I stop the reallocation to Cash on Hand so bank entry can go to Direct Deposit Payable

  • May 24, 2019
  • 1 reply
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1 reply

May 24, 2019

Hi Brian,

 

It sounds like you've got bank rules set up on your account. Don't worry, I'll help untangle this for you.

 

First, let's check if you do have the bank rules set up. To do this, go to the Banking tab on your left navigation menu, select Rules and from this screen you should be able to see all the rules that have been set up on your account. If you've accidentally created a bank rule that does what you've described, here's how to delete it: 

 

1. Select the bank rule(s) by placing a check mark

2. Click Batch actions

3. Click Delete

 

Give this a try and let me know if it makes a difference. I'll be on standby. :)