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September 15, 2023
Question

Payroll

  • September 15, 2023
  • 1 reply
  • 0 views

Payroll is no longer deducting cpp. Employee meets the age criteria and no tax exemptions. Why is cpp not coming off payroll anymore? 

1 reply

September 15, 2023

Hi there Ging13,

 

It's important that all your payroll transactions are entered correctly for your books to be well balanced. QuickBooks Desktop Payroll is a great tool to help you pay your employees for the hours they've worked. I can point you in the right direction for assistance with payroll calculations.

 

For assistance with payroll deductions being too low, too high, or non-existent on a pay run, I recommend reaching out to the QuickBooks Desktop support team outside of the Community. They'll be able to view the pay run in question with you in a secure setting as well as view how your employees were set up so that all your pay runs can be accurate. You can reach out to them using the methods outlined in the QuickBooks Desktop software support policies.

 

If you have any other questions, feel free to reach out here.