Payroll approved button is not working

Hi there, 

Running payroll is an important part of operating a small business. It's great that you've decided to integrate your payroll software with QuickBooks Online. That's the best way to streamline your workflow and keep everything organized. If you're unable to approve your payroll due to an unresponsive button, there's a few troubleshooting steps you can try to get that resolved. 

I recommend clearing the cache and cookies in your web browser to remove any stored Internet files that build up over time. These files can cause bugs and latency in QBO and other sites. Here's how to do it: How do I clear my browser cache and temporary Internet files?

If you're still having trouble accessing your account, try using an incognito window in Google Chrome. This private window runs independently from the rest of the browser, and doesn't get impacted by the cache and cookies. Here's more about it and how you can use it: Browse in private. If the issue persists, try using a different browser all together. 

If you're still having problems running your payroll after trying these steps, please reach out to our tech support team so we can further investigate. 

Have a wonderful day.