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uservitoskv
January 17, 2024
Question

Payroll form archived in error

  • January 17, 2024
  • 1 reply
  • 0 views
01-01-2024 to 01-31-2024 PD7A was archived by mistake on January 8th when printing the December form for remittance. Now our payroll taxes for the rest of the month are not calculating correctly for monthly payroll tax, and I am getting an erro that I am posting payroll for a tax period that has already been filed. How do we fix this error?

1 reply

A
Amanda-B
January 17, 2024

Hey there, uservitoskv.

 

Thanks for reaching out to us here. Id be happy to guide you in the right direction for the best assistance.

 

Based on the information you've provided, I recommend reaching out to the support team outside of the Community for further assistance. They'll be able to verify your account details, as well as do a screenshare with you to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: select (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > then hit Let's Talk > choose Get a callback

 

If you have any other questions, feel free to reach back out here.

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