Payroll Forms

Hi AC37,

It's great you're using QuickBooks Online Payroll to help you generate your payroll tax forms for submission to the Canada Revenue Agency. Mistakes happen sometimes, and I know how important it is to resolve them. I'll be happy to assist you with this.

It sounds like you're using Standard Payroll in your account. In that case, here are the steps to follow to delete the archived form.

1. Select Taxes, then Payroll Tax.
2. Under Monthly Forms or Annual Forms, select View Archived Forms.
3. Select the desired form.
4. Select Delete.

For more on how to handle payroll tax forms, here's an article: Archive and view old payroll tax forms

In case you're not able to delete your archived form, please reach out to our payroll support team for one of our agents to directly assist you with that. Here's how to get in touch. 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

Have a nice day!