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UncleTrev
January 20, 2022
Question

Payroll Mistake

  • January 20, 2022
  • 1 reply
  • 0 views

Our bookkeeper does our payroll...a few months back she over paid an employee by 2k (the employee returned the money) and recently she double paid a terminated employee almost 1k (never got that money back).  

 

Is there not a way for her to do a payroll draft that is sent to me and I can review the paystubs prior to money being sent to the employee?

 

We use QB online she uses desktop pretty sure that isn't the issue.

 

Thanks

1 reply

T
Trish_T
January 20, 2022

Hi UncleTrev,

 

Welcome to Community!  QuickBooks Online Payroll is a powerful program to ensure your employees are paid with confidence.  I can definitely see how you'd benefit from being able to review the paystubs prior to completing the payroll process for accuracy.  I'll be happy to help!

 

Although there's not a direct way to send you an automatic email, the paystubs can be downloaded and sent as an attachment before the payroll has been completed. Here's how:

 

1. From the left menu, select Payroll and then Employees

2. Choose Run payroll

3. Check the Date range and Pay date 

4. Select the Employees for the pay run and check the fields for accurate calculations

5. Click on Preview Payroll and then Submit payroll

6. Hit Print pay stubs and select the Download icon to save the file

7. When ready, hit Finish payroll

The paystubs are now available to be emailed as an attachment for review.

 

If you feel this would be a valuable feature moving forward, you can submit a suggestion to our Development Team.  We appreciate any recommendations you may have to ensure the best customer experience with QuickBooks Online Payroll.

 

Please don't hesitate to reach back out with any other questions.  We'd be glad to assist!

 

 

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