Question
Payroll remittance does not match with box 82 in T4 summary
We are using QB Online. I just noticed that there is a discrepancy between the remittance we sent to CRA and the amount shown on Box 82 in T4 summary. The amount I got from payment history is correct. However box 82 has lesser amount. I found that the difference is from CPP2, both employee and employer paid amount are not included in box 82. I have contacted QB support multiple times. No one is able to tell me what goes wrong