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Mike08
Apr 29, 2024 1:41 PM UTC
Question

Payroll Subscription

I no longer have employees and was going to end the payroll subscription. If I do will I still be able to process T4s for the first few months of the year I had employees?

Thanks 

1 reply

Trish_T
Apr 29, 2024 4:20 PM UTC

Hello Mike08,

 

Welcome to Community!  I can understand the need to cancel your QuickBooks Payroll service, when you no longer require it.  However, it's important to note that you will not have access to any payroll information or associated forms, unless you resubscribe to the Payroll feature.

 

To proceed with cancelling payroll, I encourage you to contact our Customer Care team outside of this forum.  They will be able to assist you with the cancellation process from their end, to prevent future billing.

 

If you have any other questions, feel free to reach out.  We would be glad to help!

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