Skip to main content
October 7, 2019
Question

QB allowed me to enter 9 out of 12 provinces and none of the territories for tax rate calculation. I tried to enter missing province manually but QB not adding to list?

  • October 7, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

October 7, 2019

Hi there,

 

It's vital that you're able to use the program without running into issues. Don't worry, I'll be happy to look into this and give you a hand. 

 

I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and let me know if you're able to add the categories.

 

If you're still having issues, feel free to send me a screenshot of what you're seeing on your screen. I'll be here in case you need further assistance.