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July 28, 2020
Question

Quickbooks will not save TD1 information for a new employee?

  • July 28, 2020
  • 1 reply
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1 reply

July 28, 2020

Hi there,

 

It's important you're able to save your TD1 information so you can focus on what's important. Rest assured, I got your back with this.

 

First, I'd like to start off by clearing cache and cookies on your browser. Clearing cache and cookies is an effective troubleshooting method for fixing minor browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. Give this a try and let me know if you're able to invoice your clients. 

 

For further assistance, I recommend reaching out to our support team using this link here. One of our agents will be able to share your screen and take a closer look at your account. Let me know if you have other questions by leaving a comment below.