roe

Hello 3110,

QuickBooks Online Payroll is a great option for managing your payroll alongside the rest of your business data. Not only does it help give you peace of mind with payroll calculations, but it gives you the opportunity to generate information for forms like ROEs. It's always good to take another look and that information before filing, and it's great to see you're checking on these numbers. I'll help you with this.

There are a number of things to consider when looking at the way figures are calculated on ROEs. Things like vacation time taken can impact insurable earnings, which would explain the difference in the amounts even though the hours work our similarly. I recommend starting with this article from the CRA website, which explains ROEs and their calculations in more detail: ROEs 

Chapter 4: Need more information?

If you're still not sure about those numbers, not to worry. A member of our support team can look over this with you to ensure that everything is calculating correctly for these forms. There are a few ways to reach out, and a member of our team can securely collect the details we need to look into this. Use one of the following options to reach out.

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

Social Media: Facebook, Twitter, and Instagram.

We've got you covered!