Run payroll is not working... I entered my new Visa information but I am in read only version for some reason.

Hey there, maria7wert.

Performing some basic troubleshooting steps can help get back on track accessing your QuickBooks.

Let's refresh the account by signing out and logging back in. If you continue to see the read-only view, reenter the billing information using the InPrivate Browsing or incognito mode.

This is an internet setting that prevents browsing history from being stored. Here's how to access for each browser:

• For Internet Explorer or Firefox, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If you can view the account seamlessly, go back to your regular browser and clear its cache to start fresh. Check out this article for detailed instructions: How do I clear my browser cache and temporary Internet files?

If there’s anything else I can help you with, reach out to me by posting a comment below. I’ll be right here to assist further. Have a good one.