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Grbusiness1
March 5, 2023
Question

Setting up payroll for Quick books payroll Standard for seven employees. keep getting message that am missing info for some employees. please advise

  • March 5, 2023
  • 1 reply
  • 0 views
do I need to have email addresses and phone numbers to setup. Have all sin numbers,tax info rates etc.  Does workforce need to be setup.  Want to add history for 2023 for employees but cannot reach that step it says I am missing stuff for employees

1 reply

J
JamesM4
March 6, 2023

Hello Grbusiness,

 

Glad to have you connect with us here. It's essential you're able to use the program without running into issues. I'll be glad to steer you in the right direction so you can set up your payroll with ease. 

 

It's important to note that you don't need to set up Workforce in order to complete setting up payroll in QuickBooks. That being said, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.

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