Simply Insured Insurance Contributions not showing in reports
I've had nothing but trouble with Simply Insured transactions being correctly reported in Quickbooks. They are automatically connected to my payroll items and I cannot change them, even though they are incorrect, so I have to enter journal entries every month to reconcile the amounts. I submitted a ticket to Quickbooks 3 months ago and they told me they completed the correction without making a single change.
I was able to get Simply Insured to refresh the amounts on their end and at least now the correct amounts are recorded moving forward, but the dental and vision insurance amounts are recorded in their own liability accounts, but I can't get those amounts to pull into any of my reports. If I run the standard P+L report my company contributions for medical insurance are on there but not vision or dental.
Looking at my chart of accounts, they are all setup as Other Current Liability -> Payroll Tax Payable for type and a sub account of payroll liabilities. These aren't taxes that I'm paying, they are insurance liabilities. I don't know if that's what is causing the problem or not. But I can't change them, QB won't let me.
But I need these amounts on my reports, and I need it to be correct moving forward. If I run a P+L report it looks like I'm not paying for any benefits. Quickbooks chat support is worthless, I'm hoping someone here can help.
I need to get this right, I'm thinking of creating new accounts called Medical/Dental/Vision and setting them up as Other Current Liability -> Insurance Payable and make it a sub account of Employer contributions and then directing the payroll contributions there and hopefully it will show on reports.
