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January 7, 2020
Question

Sorry. We have a temporary problem with salaried employees.We can't enter sick, holiday, or overtime into payroll for salaried employees. Is this really temporary?

  • January 7, 2020
  • 1 reply
  • 0 views
Noticed this error message when saving timesheets.  Is this a temporary problem that will be fixed soon?

1 reply

January 7, 2020

Hi there,

 

 You've reached the right place for help. I'll be happy to give you a hand with entering sick, holiday, or overtime for salaried employees in QBO.

 

If you're using the Standard Payroll, here's how you can do it:

  1. Click Employees.
  2. Choose the employee, then click to open the profile.
  3. Go to the Employee details tab.
  4. Click the Pencil icon next to Pay.
  5. For the sick pay, click the Pencil icon under How much do you pay Employee?.
  6. Put a check mark in the Sick Pay box, add the sick pay policy, click OK, then Done.
  7. For the vacation pay, click Enter a vacation policy.
  8. Choose the vacation policy, then enter the vacation information.
  9. Click OK, then Done.

Here are some helpful screenshots:

 

You'll have to manually enter the sick/vacation pay hours when you run payroll. 

 

Feel free to check the article about adding a vacation or sick leave policies

 

On the other hand, if you're using the Wagepoint payroll, I'd suggest getting in touch with our payroll support. An agent can help you with the setup. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact us.
  3. Enter a brief detail about your concern, then click Let's talk.
  4. Choose Get a callback

 If you need further assistance, don't hesitate to reach out to our support team using this link.