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May 16, 2024
Question

Starting a few weeks ago, employees say they no longer receive an email notification when their pay stub is available. Has a setting changed? How can we fix this?

  • May 16, 2024
  • 1 reply
  • 0 views
We have already asked them to ensure that email notifications are activated in Workforce, and they confirm they are. What should we check next?

1 reply

May 16, 2024

Hello marlenad-coreres,

 

Welcome to the Community. It's important your employees are able to receive email notifications about their paystubs. I'll be happy to steer you in the right direction so you're on the right track with your work.

 

Based on what you've described, I encourage you to contact the Workforce support team using this link here. They're equipped with the right tools and resources that help you get ahead with your work. You're more than welcome to keep me posted on how you make out. 

 

I'll be one message away in case you need further assistance.