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L
Lalton
January 2, 2025
Question

T4 Summary

  • January 2, 2025
  • 1 reply
  • 0 views

When trying to view a T4 summary, we are getting kicked right out of Quickbooks.  Is anyone else having this issue?  We use the desktop version 2024.

 

 

1 reply

M
MJ_R
January 2, 2025

Hi @Lalton,

 

Welcome to the QuickBooks Community! QuickBooks is a versatile program that enables you to get your work done faster. I'll be happy to guide you with this.


Based on the information you've provided above, I recommend taking a look at the QuickBooks Tool Hub. The Tool Hub is designed to help fix issues and errors in QuickBooks Desktop. 

If the issue persists, I encourage you to reach out to us by following the methods listed here so we can work directly with you. I hope this helps!

Don't hesitate to reach back out here if you have any other questions.

S
sontman
January 6, 2025

I have also encountered this problem. QBD generates a critical error for all company files that have employees. An error report was sent to Intuit.

T
Trish_T
January 6, 2025

Hi sontman,

 

The error you encounter when creating a T4 summary, is a known issue.  Our Development team has prioritized this investigation.   If you would like to receive status updates to your email, please don't hesitate to contact our QuickBooks Desktop support team at 1-833-317-2226.

 

Feel free to reach out again, if you have other  concerns.  We would be happy to help!

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