Skip to main content
January 18, 2023
Question

T4 Summary amounts are incorrect: difference between employee and employer CPP contributions, and EI employer contributions are higher than 1.4. How do I fix?

  • January 18, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 18, 2023

Hi paulinegerardcon,

 

It's a pleasure to see you in Community.  Welcome!  It's essential that your contributions are accurately calculated in QuickBooks Online, in keeping aligned with government guidelines.  In this situation, I suggest contacting us outside of Community.  Our Customer Care team can work with you directly, and look further into this from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, feel free to reach back out.  We'd be happy to assist!