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June 16, 2023
Question

TD bank has not deposited payroll cheques into employee today, though money has been taken from the account

  • June 16, 2023
  • 1 reply
  • 0 views
Anyone experiencing these issues

1 reply

June 16, 2023

Hi there sarah-islegroup-,

 

It's vital that your employees are paid for the time they've worked for your company. QuickBooks Online Payroll is a great tool able to calculate your employee's payroll based on the hours they've worked. I can point you in the right direction for assistance with direct deposits. 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will be able to view your account details in the system to see the status of the pay for the employee in question to best assist. You can reach them using these methods:
 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
 

If you have any other questions feel free to reach out here.