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January 3, 2021
Question

The DD for employee payroll was taken from the bank on Dec 31st but Quickbooks has the date as Jan 1st. Is there any way to change that in Quickbooks? Thanks.

  • January 3, 2021
  • 1 reply
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1 reply

PatriciaT
January 4, 2021

Hi debby-lonewolf,

 

I'm glad to hear you're taking advantage of direct deposit in QuickBooks Online Payroll to ensure your employees always get paid on time. Making sure you have the correct pay period and pay date is important for the system to generate accurate payroll tax forms and remittances you need to pay. I'll be happy to assist you with this.

 

From what you're describing, it sounds like your direct deposit has already been processed. To change your pay date in QuickBooks in situations like these, you need direct assistance with one of our agents outside of the community. These agents have all the necessary tools to pull up your account in a secure environment and gather every detail to determine the best approach for the solution that you need. Here's how to get in touch.

 

Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
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Don't hesitate to reach out. We're here to help!