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February 28, 2023
Question

The most recent payroll run I entered, the change to the pay period did not "stick". Paystubs reflect wrong pay period. Any way to correct & reissue stubs?

  • February 28, 2023
  • 1 reply
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1 reply

February 28, 2023

Hi there,

 

Welcome to the Community. QuickBooks is a great program that offers a powerful payroll feature that helps streamline your business. I'll be happy to provide more info so you're on the right track with achieving your QuickBooks goals. 

 

Normally, you can edit a paycheque if:

  • It's the employee's most recently submitted paycheque.
  • It hasn't been paid to the employee yet.

If this paycheque is manually created, then you can delete and recreate it. If this is a Direct Deposit paycheque, then you can void it.

 

However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the adjustment.

 

For more detailed steps, I'm attaching a great resource that shows you:

If there's anything else you need help with, please leave a comment below or feel free to contact our support team. Otherwise, have a great rest of the week. 🙂