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Sep 12, 2024 11:25 AM UTC
Question

The "switch company" function under the gear icon is gone. Does anyone know what's happening with this?

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1 reply

Sep 12, 2024 2:23 PM UTC

Hi muskokabusinesss,

 

Thanks for reaching out to us here.  The option to switch companies in QuickBooks Online, currently isn't functioning as designed.  Although our Development Team is investigating the issue, I don't have an ETA for resolution at this time.  Please don't hesitate to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  We would be happy to set you up to receive an email notification when the issue has been fixed.  

 

If you have any other questions or concerns, please feel free to reach out again.  We would be happy to help!