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August 14, 2020
Question

There is no done button to hit when your done inputting 2020 personal tax credit information??

  • August 14, 2020
  • 1 reply
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1 reply

AddieC
August 14, 2020

Hi there, 

 

Running your business with QuickBooks Online is an awesome way to save time and effort with your bookkeeping tasks. I know how important it is to be able to save the actions taken in the account. If you're missing the "Done" button, you can try some browser troubleshooting to resolve this.


1. Try clearing the cache and cookies in your browser.

These stored Internet files can cause loading and latency issues in your account.

 

2. Use Incognito Mode with Google Chrome.

This is a private window that runs separately from the rest of your browser.

 

3. Use a different browser all together.

This will help let you know if the issue is isolated.

 

If you've given all these steps a try and you're still having issues, I'd recommend reaching out to our tech support team so an agent can investigate this further for you.

 

Cheers.