Hello Jem,
I want to make sure you have the information you need to set up your payroll to reflect the "Total income less than total claim amount" on a printed TD1 form. Accuracy is key in these situations to prevent needing to make corrections down the line.
How you'll go about this depends on which Payroll module you're using. It sounds like you may be using Standard Payroll since you've seen where to choose the exemption for CPP and EI and are searching for the income tax exemption. At this time, there isn't a toggle for exempting income tax in this module and manually zeroing out the income tax field in the pay run is how you can accomplish this.
In case you're not sure where to find this, this is how you can do that. When running Payroll, click the pencil icon in the Net Pay column on either the Run Payroll or Review and Submit page. Select Employee taxes, then change the amount in the Income Tax's Current column.
I know this creates a few extra steps, so I encourage you to share your feedback about this using the steps in this article: How do I submit feedback? Your voice matters when it comes to the features in QuickBooks Online and its add-ons like Payroll, and feedback helps us grow the program as we learn that tools users would like to have when managing their books.
If you happen to be using Advanced Payroll, there's a simple toggle you can use to turn off income tax deductions. Here's how you find it.
- Click Payroll from the left menu.
- Select the Employees menu.
- Click Edit beside the employee name.
- Choose the Taxes tab.
- Click the toggle Withhold income tax in the Tax Settings section.
- Click Save.
Do this on each employee profile as needed and you'll be set to run payroll.
I hope that brings clarity to the situation. I'll be around if you have further questions.