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May 8, 2021
Question

Trying to add an employee be the option for social insurance number is not seen

  • May 8, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 10, 2021

Hi userstjudescleaners,

 

It's exciting to learn that your business is growing as you're adding more employees. Don't worry, I'll be happy to give you a hand so you can add your employees with ease and enjoy the powerful payroll module offered in QuickBooks. 

 

I trust that you're following the right steps to add your employees on your end. For future reference,  here's an article that shows you how to do that in case you need that for future reference. Based on what you've described, you may be experiencing display issues. I'd recommend troubleshooting this by clearing cache and cookies on your browser.  Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be a message away in case you have other questions.