Trying to add payroll but won’t allow me due to apple billing.

Hi a-rjclark-gmail-.

Adding payroll to your QuickBooks Online is a great way to save time and effort by letting the program do all the calculations for you. I'd be happy to go over how to add payroll to your QuickBooks Online account.

QuickBooks Online Payroll is not a feature that is able to be added to the app. If you wish to have payroll added you'll need to contact our support team and have the billing switched over to us. From there you can add payroll through the web version by going to: Gear>Account and Settings>Billing and Subscriptions. I recommended following the steps in this article on how to set up your payroll and employees.

You can reach out to our support team using one of the following methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Have a great day!