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May 12, 2024
Question

Trying to verify my bank account with QuickBooks Payroll. Says its ready to be verified but I don't see the two small transactions to input

  • May 12, 2024
  • 1 reply
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1 reply

May 13, 2024

Hi there, 

 

Welcome to the Community. I'll be happy to assist so you can start to take advantage of the Direct Deposit feature to pay your staff. 

 

Normally, it takes approximately three business days for the test transaction to appear on your account. In case it's been more than three days, I recommend re-triggering the test transaction using the steps below: 

 

  1. Select the Settings icon, then Payroll settings.
  2. Select the edit icon next to Bank accounts, then select Verify test transaction.
  3. To reset the test transaction, enter $0.01 in the boxes below and select verify 3 times. Doing this will fail the test transaction and let you add the banking information again.
  4. Go back to Payroll Settings and select the Edit button next to the Bank Account field.
  5. Reenter the correct bank account information.
  6. Select Continue to save changes.

This should trigger QuickBooks Online to send the test transaction to your bank. Please wait another 3 business days for the transaction to appear in your bank account.

 

Let me know how you make out. I'll be one message away in case you need additional assistance with your work. Otherwise, I wish you a great rest of the week.