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Jon2021
Jul 10, 2023 12:26 PM UTC
Question

Update

I can't seem to update my payroll tax table, no matter what I seem to do it says expries on 06/30/2023. I have QB Desktop Pro 2021.

2 replies

Theresa61
Jul 10, 2023 12:55 PM UTC

I am having the same problem except I have Desktop 2022 right now.  When I try to update to Desktop 2023 and enter my product number (and I know how to do that) it keeps saying wrong product number.

    Amanda-B
    Jul 10, 2023 3:51 PM UTC

    Hey Jon2021 & Theresa61,  

     

    Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

     

    Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to guide you back on track. You can reach them by clicking on this link.

     

    If you have any other questions, feel free to reach back out to us.

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